Organizations migrating to Dynamics 365 Business Central can expect several benefits, including a 12.5% productivity improvement for operations staff, 15% for sales staff, and 15.6% for finance staff. Additionally, they can avoid over $80,000 in annual third-party consulting fees and up to $53,000 in costs associated with legacy ERP solutions and support. Overall, the composite organization in the study realized total benefits of $729,000 over three years.

Dynamics 365 Business Central enhances decision-making by providing real-time visibility into data, allowing finance and operations staff to make informed decisions rather than relying on outdated, static information. This improved access to data reduces the time spent on manual reporting and information reconciliation, ultimately leading to better business outcomes and increased profitability.

Organizations should anticipate costs such as subscription fees totaling approximately $82,000 over three years and implementation, management, and training personnel costs of around $118,000. Despite these costs, the net present value (NPV) for the composite organization was $529,000, reflecting a strong return on investment (ROI) of 265% over three years.